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“Help, I Have No Idea Where To Begin” Buyers Guide.

Hopefully, this guide will provide a helping hand to understand what is the best option for you. Of course, we’re just an email, live chat or phone call away too if you need some additional help. Before we begin the buyer’s guide it’s helpful to see a bird's eye view of the various products in a table form. Once you’ve reviewed the table, go through the detailed guide to confirm your product choice. The guide will finish up with an FAQ.

[All products come ready to hang and float ¾” from the wall for a modern floating off the wall look (the 1” acrylic block and 1.25" birch block have the option to hang or stand alone.  All the products below are the mounted prints products.  with the exception of the Chromaluxe metal prints which don't use mounted paper prints but rather a dye sublimation process where the ink is infused into the metal.  If you just want paper prints for framing  we have a Lexjet Sunset Metallic paper and an Epson Semi-Matte.

Product

Thickness

Look

Max Size

Price

Hanging

Options 
(details in guide)

Acrylic

⅛” & ¼”

Vibrant

96x48”

$$$$

Wood/Wire Or Alum/Cleat

Paper, Hang Upgrade, Edge Finish,, TruLife (⅛”)

½”

Vibrant

40x30”

$$$$$

Alum/Cleat Only

Paper, Includes Edge Finish & Hang Upgrade

Acrylic Block

1”

Vibrant

20x15”

$$$$$

Optional

Paper, Hang or Standalone, Includes Edge Finish.

Bamboo

¾”

Matte or Glossy

40x30”

$$$$

Wood/Wire Only

Paper & Laminate

Aluminum

⅛”

Matte or Glossy

40x30”

$$$

Wood/Wire Or Alum/Cleat

Paper, Laminate, Hang Upgrade

Chromaluxe Metal Prints

.045" (very thin)

Vibrant Glossy, Semi-Gloss or Matte

60x40

$$

Aluminum Cleat

No Options

Dibond

⅛”

Matte or Glossy

96x48”

$$

Wood/Wire Or Alum/Cleat

Paper, Laminate, Hang Upgrade

Birch

¾”

Matte or Glossy

40x30”

$$

Wood/Wire Only

Paper & Laminate

Birch Block

1.25”

Matte or Glossy

20x15”

$$

Hanging Optional

Paper & Laminate

Gatorfoam

¾”

Matte or Glossy

96x48”

$

Wire Hang Only

Paper & Laminate

 
Step 1: The Look - Vibrant or Softer, Matte?


What if I’m not sure what look I want?
There are three important things to consider when determining whether you want a vibrant/glossy or a matte look. The majority of our customers do opt for the vibrancy of our popular acrylic products, but we also have the popular Chromaluxe metal prints that offer a really vibrant but cheaper option along with a glossy laminate on all of our mounted print products which offers a vibrant look.  Consider the following when determining if glossy/vibrant is the right option for you:

  1. Type Of Photo. Photos with bold colors (including bold B&W’s) really lend themselves well to the vibrant/glossy look of the acrylic, the metal prints or any other product using our glossy laminate. Softer photos certainly look nice either way, but some prefer to pair it with the more matte look of our bamboo, aluminum, dibond, birch or gatorfoam product using the matte laminate.

Examples of photos that would look great with our acrylic, metal prints or glossy laminate products.

bjaxbuyerguide_acrylicphotos.jpg

Examples of photos that might be a better fit for a softer, matte look.  For these types of photos consider choosing a non-acrylic product with the matte laminate.

bjaxmatteexamplecollage.jpg

  1. Reflection. Most people aren’t too concerned with some reflection. There is reflection in the acrylic similar to what you’d see in traditional glass frames. Our premium TruLife acrylic product (available only in ⅛”) will reduce some of the reflection (25-30% by our estimates). We also have an anti-glare acrylic (also in the 1/8" thick acrylic) which reduces reflection closer to 40-50%.  Reflection can also be reduced by strategic placement and good overhead art lighting. If this is a big concern, you’ll want to choose any of our other products with a matte laminate.

  1. Price. If you’re on a tight budget, but still want a durable, gallery quality look we typically recommend our Chromaluxe metal prints or our dibond product which offers both a soft, matte look (with the matte laminate) or a vibrant, glossy look with the gloss laminate.

 

I Want Vibrant & Glossy


TIP: If you want a vibrant, glossy look, then the most popular choice is our acrylic product followed by the Chromaluxe metal print.  Depending on your budget and style preference you can also choose any of our other unique print products using the gloss laminate (bamboo, birch, dibond & gatorfoam).

Acrylic Prints (1/8, 1/4, 1/2") & Acrylic Blocks (1")
The gold standard of photo presentation and what we're known for.  We were one of the first companies in the world to offer acrylic prints and 1" photo blocks online over a decade ago.  Over the years we've perfected the difficult process of achieving gallery quality acrylic prints to achieve superior vibrancy, color accuracy and longevity that no other product can match.  Your photo truly comes alive behind the acrylic.. as we say, it definitely has the wow factor!  See Product Page Here.


If a vibrant, glossy look is what you’re after, our very popular acrylic (otherwise known as plexiglass) product is a great choice, but not the only choice
.
  We'll discuss all the other options below, but for now we'd like to highlight the acrylic print.  We offer it as ⅛”, ¼”, ½” and 1” thick. This is our signature product. Acrylic face mounting is gaining popularity among those wanting a superior presentation with vibrancy that no other framing or mounting option can match.

We print your photo on high quality photo paper (gloss or metallic), then face mount your image to the acrylic (plexiglass) so that you're looking through the acrylic at your print. Acrylic is unique in that light refracts within the acrylic (instead of passing through as it does with glass). With the right lighting, your photo almost appears backlit. To keep the print rigid, protected and provide a place to install hidden floating and hanging hardware, we back it with dibond. The result is a stunning presentation which appears to float off the wall as you can see in the product photos below.

acryliccollage_buyguide.jpg

Shopping Around? Not all acrylic prints are made equally. Wherever you decide to buy your acrylic print (we hope you choose us!), be aware of the following ways companies produce them to offer them cheaper. You get what you pay for certainly applies in the printing industry. If you see pricing that is significantly lower between companies, chances are very good they are created differently so know what you’re paying for. There are a few big differences that you’ll often see not only in the way they are made, but in how fast they are produced and how well they are packaged in shipping.  Below are a few highlights, but you can see our full acrylic prints buy guide here.

  • Direct to Acrylic Print Vs Face Mount Method: Many companies print directly to the acrylic where the ink is infused into the acrylic rather than printing to high quality photo paper and face mounting. The direct print method is cheaper, but you’ll give up some vibrancy, color accuracy and longevity. It’s best suited for signage and graphics as well as outdoor applications.  The face mount method which is what we provide is better suited for fine art.

  • Backer & Hanging: Another big difference is in the way it’s backed and adhered to the wall. The best way to do this is with a dibond backer because it’s very light and very sturdy. It will keep the print protected, keep it from bowing over time and provide a place to hide the hardware for that modern, floating look. Another way to do this is with no backer which require the stand off bolts in each corner (distracting to the image, no floating look and time consuming hang process). Some companies will emulate the dibond backer with a sintra backer because it’s cheaper, but it simply won’t provide the same level of rigidity which is particularly important for larger pieces.  We have also seen companies sending out acrylic prints with no backer at all and adhering float/hang hardware directly to the print.  Not good.

  • Outsourcing: Acrylic face mounted prints aren't easy to produce flawlessly with consistency across color and craftsmanship.  That's why it's very difficult to control quality when it's outsourced.  Some companies will outsource the work and never see the end product.  That will never happen with our shop.  Not only are all of our materials sourced locally, but every single print and mounted product is hand-crafted and inspected thoroughly in our shop in Seattle. We control every aspect and are meticulous in the creation of our products.

Acrylic Product Options

 

acrylic_prints_closeupWEB.jpg

We offer several configuration options with our acrylic product and we certainly get quite a few questions on the differences of all the options and what is best for what you need as well as your budget.

  1. Size. I’ll start with the obvious first choice of size selection which can certainly be limited by the resolution and camera quality. I’ll get into this more in the ordering section. For now, it’s important to know the size restrictions of the acrylic product based on thickness.

  • ⅛” & ¼” thickness - Any size up to 96x48”. Max square 48x48.

  • ½” thickness - Any size up to 40x30”. Max square 30x30”.

  • 1” thickness - Limited to stocked sizes of 5x5, 7x7, 10x10, 15x15, 8x6, 12x9, 6x4, 9x6, 12x8, 15x10, 18x12, 12x4, 16x4 and 20x6. We can do custom sizes but require a minimum purchase of 5 or more with longer lead time.

  Any size down to the ¼” increment and up to 40x30” (30x30” square) can be ordered online. Larger sizes are not available for online orders since shipping begins to jump and really varies on how many prints you're ordering and where they're being shipped to. For larger sizes you can contact us or upload your image here

  1. Paper Type (Gloss Vs Metallic).  We offer two high quality photo papers to choose from - an Epson Premium Gloss as well as our popular Lexjet Sunset Metallic.  Our metallic paper is a very popular choice for bold photos with rich color and when paired with the acrylic, offers stunning depth and vibrancy. The metallic just gives it a little extra pop. If you’re unsure about which paper is best for your image please contact us.

  2. Acrylic Type (Regular vs TruLife vs Anti-Glare).  Our standard acrylic is the most popular choice and is of the highest quality for acrylic face mounting.  If it's in your budget, the premium TruLife acrylic (only available in ⅛”) offers a few advantages over our standard acrylic such as 25-30% glare reduction, increased UV protection (from 75% to 99%), scratch resistance, anti-static properties to minimize dust, and can be cleaned with any non-ammonia cleaner (regular acrylic requires special cleaner such as Brillianize).  If your biggest concern is glare, we'd recommend the anti-glare acrylic which reduces glare more than the Trulife while only slightly diminishing vibrancy.  For most of our customers, the standard acrylic will be the way to go.  Photographers and artists reselling their work and moving the prints around a lot really like the scratch resistance of the Trulife.  

  1. Acrylic Thickness (⅛”, ¼”, ½” and 1”).  While all thickness levels will look great, the thicker you go you’ll get a bit more depth and vibrancy. It isn’t dramatically different, but with the right lighting can be significant. The biggest difference will be the 3D effect on the side (with the diamond polished edge) since you’ll be able to see through the edge at the image (you can see really see this well in the 1” acrylic photo block image below (right). The image to the left provides a good comparison of the ⅛, , ¼ and ½ acrylic thickness stacked on top of each other.  For very large acrylics such as 50" and larger, we typically recommend the 1/8" acrylic.

  acrylic_thickness_option.jpg

  1. Edge Finish Option (Routed/Sanded Vs Diamond Polished). The choice for this option really depends on the thickness you choose above. You can see in the photo at the end of this section that the diamond polished edge provides a clear, see through edge while the routed/sanded edge is more opaque.  

  Max size for diamond polished edge is 45x30”.  We diamond polish the edge which is the absolute best method for a beautiful edge, but unfortunately, it does have its size limitations.  A non-polished edge still looks great it's just more opaque rather than see through.

  • ⅛” - Optional. The edge isn’t as prominent, so diamond polished edge won’t make as much of a difference. It’s about 50/50 on what our customers prefer at this thickness.

  • ¼” - Recommended. With the ¼” you’re getting a significant edge so now we start recommending the diamond polished edge. We’d estimate about 75% of our customers opt for the polished edge at this thickness.

  • ½” - Included. With the ½” we require the diamond polished edge.

  • 1” - Included. Required with the acrylic blocks as well.

acrylic_polish_nopolish.png

  1. Hang & Float Option.  Every acrylic print arrives ready to hang with the exception of the 1” acrylic blocks & 1.25" birch blocks where you have the option to hang since they will stand up on their own (nice for desktops and mantles). The default float and hanging system uses kiln dried doug fir wood and hanging wire. For most people, the wood/wire solution is the best option and included in the price. It’s the fastest way to hang your print (included drywall hook). No tools required! The aluminum/cleat float and hanging option provides a more elegant look, but requires more work to hang and adds a bit to the price. It’s most popular with those reselling their work (ie pro photographers) and those wanting a more secure hanging solution (ie corporate clients in high traffic areas). Once the print is up on the wall, you won’t see any of the hardware on the back.

Hang and float system is optional on the 1” acrylic blocks.

All ⅛” & ¼” sizes above 40x30” (and all ½” thick sizes) will not have the hanging wire option due to increased weight. For these pieces, we include a full subframe with french cleat by default for more secure hanging.

NEW! Acrylic Designer Series.  You won't find these anywhere else.  Instead of our dibond backer we use a 3/8" thick diamond polished colored acrylic (white or black) for a beautiful accent to your image.  You can see more about out Acrylic Designer Series product here.



I Know I Want Acrylic, But Still Not Sure What Is Best For Me


Ok so you’re certain you want the vibrant acrylic look and have looked at the different options, but still not sure what is the best configuration for you. No problem! We know there is a lot to choose from so it’s best to end the acrylic portion of our buyers guide with some popular configurations based on budget, customer type and display location.  Of course, you're welcome to contact us too so we can steer you through this process.

Budget Friendlier: you still want the great vibrancy of the acrylic, but want to save some money? Go with the ⅛” acrylic, no polish and gloss paper.

Gallery Quality: a typical configuration for display in a gallery would be the ¼” acrylic with diamond polished edge as well as the ⅛” premium TruLife acrylic since that is scratch resistant and offers more UV protection (99% vs 75% of standard).

I Want The Absolute Best: if you have the budget for it and want the best of the best then consider all the upgrades. That means 1/4" or  ½” acrylic (up to 40x30), polished edge, metallic paper and aluminum/cleat hanging.  You could even consider our highly unique Acrylic Designer Series.

Hang or Standalone? All of our products come ready to hang out of the box by default (optional with 1” acrylic photo blocks). If you’re looking for a great product for a desk, shelf or mantle that will stand on its own, than those 1” acrylic photo blocks are perfect.  If you're on a tighter budget consider our 1.25" thick birch blocks.

Corporate/Public Spaces: if you’re hanging your prints in high traffic areas we highly recommend going with an aluminum/cleat hanging option for a more secure hang. We can also provide a security solution for public spaces so your prints can't be stolen.

Pro Photographers & Resellers: the best option here really depends on your client and their budget. If your print will be moved around quite a bit (from show to show for example), you might consider the TruLife since it’s scratch resistant.  

Chromaluxe Dye Sublimated Metal Prints
The metal prints are very popular because they offer terrific vibrancy at a more affordable price than the acrylic and hold up better in areas where there is a lot of moisture.  We only use the gold standard Chromaluxe metal along with the highest quality inks and printer so that your metal prints will last a long time but it's best to avoid sustained direct sunlight with this product.  See Product Page Here.










The Process: 
 Your image is first printed on a transfer paper using our Epson F6200 dye-sublimation printer. The print is then placed on to the Chromaluxe metal and placed into a heat press which causes the dyes from the transfer paper to transform into a gas. These gaseous dyes are pressed into the surface of the metal, and as the metal cools, the dyes return to their solid-state, becoming permanently infused into the aluminum substrate. Metal prints are easy to clean and are also temperature and moisture resistant.

Thickness:  .045"

Finish/Appearance:  Product: Gloss White.  Glossy/vibrant in appearance.  Slightly rounded corners.

NEW!  We now offer the Chromaluxe metal print with a Semi-Gloss or Matte finish!  Choose the matte finish if you want no reflection and softer colors.  The most popular option is the Gloss option which provides the most vibrancy and color pop.  If you want something in between choose the Semi-Gloss.

NEW! Gallery Backer Option: You now have the option of adding a 1/8" thick black edged dibond piece to the back to provide more rigidity to the thin metal and more prominence on the wall.

Backing/Hanging: 
 Full aluminum subframe with french cleat hanging (full subframe not necessary for sizes under 15x10).  All hardware provided.  Floats from the wall 3/4".

Sizes:  Any custom size up to 60x40"

Care/Cleaning:  Contrary to popular belief, these aren't indestructible and precautions should be taken to make sure these last many years.  Our recommendation is to avoid sustained direct sunlight whenever possible and handle with care to avoid scratching.

Disclaimer:  The special coating on the Chromaluxe prints can at times show subtle imperfections which at regular viewing distance would typically not be seen.  We do everything we can to avoid obviously imperfect metal particularly when it can't be hidden within the image.  Please note we can't redo metal prints based on subtle imperfections not seen from regular viewing distance of a few feet away.



Don’t hesitate to contact us for assistance! We’re available via phone (1-877-518-5187), email and live chat (button in lower right if available).  Also please have a look at our acrylic photo prints product page.




 

I Prefer A Softer, More Matte Look


All of our products outside of the acrylic & Chromaluxe metal prints will have a softer, more matte look to them if you choose the matte laminate.

NEW!  The Chromaluxe metal print is now offered in both the Semi-Gloss & Matte finish so you can choose that option if you want a softer look as well.  It is cheaper than most of our other mounted print options and has some additional benefits such as heat and moisture resistance.


Here are the biggest reasons people choose a softer matte look.

  1. They have a softer photo (see some samples at the beginning of this report).

  2. The want a cheaper option and focus on the dibond product (best budget friendly option).

  3. They don’t want to see any reflections.

Your photo will have the same look across all softer, matte products (bamboo, raw aluminum, dibond, birch and gatorfoam) since the photo is mounted and laminated to the front of the substrate and has no acrylic face. The only difference is in the appearance on the side.

 

Softer, Matte Product Options

NEW! The Chromaluxe metal print is now offered with a Matte finish in addition to Gloss.

Paper Type Option (all products): Metallic or Satin. Metallic paper is a popular upgrade because it provides a bit more depth and pop to the image without changing true color.  It works best with bold images. We typically recommend the satin paper with softer images and those where people are featured such as family portraits, etc.

Hang Option (1/8" raw aluminum & dibond only): Wood/Wire or Aluminum/Cleat. By default, all the art comes ready to hang with kiln dried doug fir float blocks (with exception of gatorfoam which uses foam floats) and wire. For most people, the wood/wire solution is the best option and included in the price. It’s the fastest way to hang your print (included drywall hook). No tools required! The aluminum/cleat float and hanging option provides a more elegant look, but requires more work to hang and adds a bit to the price. It’s most popular with those reselling their work (ie pro photographers) and those wanting a more secure hanging solution (ie corporate clients in high traffic areas).

Bamboo, birch and gatorfoam don’t have the aluminum/cleat option. Only wire hanging.

Dibond and Aluminum do have the aluminum/cleat hang option. For Dibond sizes over 40x30” we prefer to use a cleat system.

[The more elegant aluminum/cleat hanging is on left, the easier to hang wood/wire on right]











 

Softer, Matte Mounting Materials

IMPORTANT:  Remember that for all the options below you now have the options of both a matte look and a glossy, vibrant look depending on the laminate you choose.  If you want a softer, matte look then you'll need to choose the matte laminate while ordering.

Bamboo
Each ¾” thick bamboo piece is hand-sanded and stained to perfection. The print is mounted to the bamboo and protected with a laminate (matte or glossy). Includes 3/4" floater blocks and hanging hardware. No tools needed to hang!  See Product Page Here.

bjaxbuyguide_bamboo.jpg

⇨ Max size is 40” on the longest side. Custom sizes now available in ¼” increments.

  The product options available are the paper type (satin or metallic) and laminate type (matte & glossy). If you’re ready to configure an order for our bamboo product you can do so here.

_______________________________________________________________________________________________________________________________________________________________
Aluminum
Your photo print is mounted to a sheet of 1/8" raw aluminum for a sleek, contemporary look. The print is protected with a laminate (matte or glossy).  Comes ready to hang and floats ¾” from the wall.
_______________________________________________________________________________________________________________________________________________________________

⇨ Max size is 36” on the longest side. Custom sizes available in ¼” increments.

⇨ You can see more details about our aluminum product here.

The product options available with the aluminum is paper type, laminate (matte or glossy) and hang/float type. If you’re ready to create an order with our aluminum product you can do so here.

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Dibond
Dibond is our budget friendly alternative to raw aluminum and a nice upgrade over gatorfoam. It consists of a hard black plastic core with two thin sheets of aluminum on the outside. It’s rigid and light-weight making it a great option for very large pieces. The print is mounted to the dibond and protected with a laminate (matte or glossy).
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Closeup of Dibond Print
⇨ 
Max size is 96” on longest side, 48” on shortest side. Max 48x48” square. Custom sizes available in ¼” increments.

⇨ You can see more details about our dibond product here.

  The product options available with the dibond is paper type (satin or metallic), laminate (matte or glossy) and hang/float type. If you’re ready to create an order with our dibond product you can do so here.



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White Birch - 3/4" Panels For The Wall, 1.25" For A Stand Up Display
The white birch is our newest product and offers a more budget friendly print on wood product than our bamboo product. Each 3/4" and 1.25" piece is gently sanded for a nice finished look. The print is mounted to the birch panel and protected with a laminate (matte or glossy). As always, it comes ready to float (3/4") and hang out of the box!  .. Or stand on it's own if you choose the birch block!
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⇨ Max size for the 3/4" panels is 40x30" and for the 1.25" blocks it's 20x15" .  Any custom size available in ¼” increments.

⇨ You can see more details about the 3/4" birch panels here.
⇨ You can see more details about the 1.25" birch blocks here.
  

  The product options available with birch is paper type & laminate (matte or glossy).  You do have the option to add hanging hardware to the birch blocks.

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Gatorfoam
Gatorfoam is the most budget friendly option. Your print is mounted to lightweight but rigid 3/4" gatorfoam. The corners can be fragile so this product not recommended if handled often or for resale. Consider dibond instead. The print is mounted to the gatorfoam and protected with a laminate (matte or glossy).  Includes 3/4" floater blocks and hanging hardware. No tools needed to hang!
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gatorproduct.jpg

⇨ Max size is 96” on longest side, 48” on shortest side. Max 48x48” square. Custom sizes available in ¼” increments.

⇨ You can see more details about our gatorfoam product here.

The product options available with gatorfoam are paper and laminate type. If you’re ready to create an order with our gatorfoam product you can do so here.

Great, you’re ready to order your art! We’ve been building and perfecting our online order system over several years to make this process as easy as possible across any device. Once you upload your photo, our system will auto determine that max print size based on the pixels of the photo in addition to determining of a standard size or custom size is the best fit to avoid cropping.  That said, if you'd like to go larger with your image, we can often times use AI powered resizing software to dramatically improve photos for larger sizes.  Here's a more detailed look at this process.

⇨  Online ordering available with JPG and TIFF files under 100MB. If you have a PDF file or a file over 100MB, please send to us via FTP and we will handle the order offline.

⇨ Online orders only available for 40x30” and smaller print sizes (30x30 square).  For larger prints send to us via FTP so we can review print quality and determine oversized/freight shipping price.

Online orders only available if shipping within US or Canada. For all other orders please contact us.

Across the top of order configuration area, you’ll see the tab for each product across the top. If you’re not already on the product tab you want, be sure to move to that tab.  In the Acrylic tab you'll see a dropdown menu breaking out into 3 products - Acrylic (1/8, 1/4, 1/2), Acrylic Blocks (1"), the Acrylic Designer Series and Acrylic Backlit Baselamp.  In the Metal tab you'll see the 1/8" thick aluminum photo mount as well as the Chromaluxe dye sublimation metal prints.  In the Birch tab you'll see a dropdown menu for the 3/4" birch panels for the wall and the 1.25" birch stand up display blocks.




Yes, you can order just a paper print with no mounting! Just choose the “Just Paper Prints” tab on the far right to configure. 

 

When you come to the online order page, you begin the process by uploading your photo (pink button). You may also upload several photos at once by dragging and dropping them anywhere on the page.  Once the photo uploads it will show up in the preview window and all the size options will display. The “Your Photos” section will display all your uploaded files and you can select your files from here and delete them if you’d like if you're logged in to your account.  You can create an account or login to an existing account right from this page.  If you don't have a good photo you can choose the Need Art? button to select from millions of images in our gallery.

 





  The “Your Photos” section is permanent storage if you are signed in to your account. If you're not logged in to your account, your uploads may only show for as little as one week and won't be available across devices and browsers.  We highly recommend creating an account in order to save photos, order history, etc.

  The “Need Art” section is a link to our gallery of millions of high resolution images.


For those customers who have created an account, we'll now store your photo uploads permanently (for active customers only).  If you have never ordered from us or haven't ordered in over two years it's possible your uploads will be removed.  As mentioned above you can see your uploads in the Your Photos section in the configuration page.  For easier photo management in a larger screen, you can also manage your photos in the My Photos section in your customer dashboard.  Below is a screenshot of the My Photos area with a tab for your uploads and a tab for any photos you save from our online gallery.  From this My Photos page, you can delete, download or send your image back to the configuration page.  




After you upload your photo, the max print size information will display and all the size options will appear as shown in the example below.

bjax_config_size.png

In this example, our system has determined that the photo has enough resolution for a print that is 50.5x33.5”, but for an online order the max is 40x26.5.

From there, it also determines the best aspect ratio for a print with no cropping. Standard aspect ratios (the ratio of width to height) are 3:2 (most digital cameras), 4:3 and square. If your photo falls outside of one of these common size ratios (for example a panoramic), our system will auto select a custom size for you. In this example you see the image is perfectly 3:2 and auto selects one of those stocked, standard sizes.

The custom size option is not only for photos with unique dimensions (pano for example), but also for ordering any size in ¼” increments. Simply use the arrow buttons or you can highlight and replace the print size manually.  

 Keep the "keep the aspect ratio" checkbox checked if you want a custom size with no cropping.  If you fill in a dimension on one side, the other side will auto calculate.  

Standard, stocked sizes are a bit cheaper per sq inch and get out a couple days faster than a custom size.

There may be times when you want to crop a portion of your photo and that is really easy to do in our system as well.

bjax_config_crop.png

In the example below, I have used the same image as above, but chose a square size. Obviously, this isn’t a square photo, so cropping will be needed to make it square. You can see that the crop window is highlighted with a dashed edge and a brighter window. The outer, darker area is the area that will be cropped.

Shrink or enlarge the crop window by selecting any of the small squares on the edge and moving in or out.

Move entire crop window by selecting any portion of the crop window and moving.

Hit the pink crop button when you’re satisfied with your crop placement!  It's ok if you forget to hit crop.. our system will automatically crop to where the window was last placed before adding to cart.  Be sure to review the thumbnail of the image in your cart to make sure the crops are correct.

Once you’ve determined the size you want and done any cropping, you’re ready to move on to the product options and add to your shopping cart.

bjax_config_options.png

In this example, I chose to use the product options area for our acrylic product (, ¼, ½) since it has the most options to choose from. For other products, you’ll see fewer options.

We try to make this process as easy as possible for you by describing each option. Just click on the  bjax_config_?.png  to show the description of each option. The options available are within a drop-down menu and you can see the options as well as the additional upgrade price next to each option. So for example, the Paper Option is showing Satin (+0) since that is included in the price. If you select that menu, you’ll see a metallic paper option for a bit more.

If you change the print size, all the options pricing and total will update automatically.

Want to just see how your print looks behind acrylic at small scale? Choose the Proof option! It excludes the dibond backer and hanging hardware.

Once you’ve selected all your options, simply hit Add To Cart to bring up your cart preview window as shown below.

bjax-cart-preview

From here, you have three options.  Add More Art to go back to the configuration area to add another product, Edit Cart to remove products or add quantity to an existing product OR I'm Ready to Checkout to head to our final checkout page.

 It's not possible to edit the configuration of a specific product after it's been added to the cart.  If you need to make a change (for example change the satin paper to metallic paper), you would need to delete the product, reconfigure it and add it to cart again.

Once you're satisfied with your cart just hit I'm Ready To Checkout and you'll be taken to our super simple checkout page!

 Yes, you can put in a separate shipping address to drop ship your order!

 Sorry, orders shipping outside Canada & USA are not available online.  Please contact us for international orders.

 Rush production option available to get your order out in 2-3 business days (normal is 5-8).  The cost is 20% of the product price for resellers and 25% for everyone else.

 Expedited shipping options available too!  


Don’t hesitate to contact us for assistance! We’re available via phone (1-877-518-5187), email and live chat (button in lower right if available).

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