What sizes do you offer?
We can do any custom size down to the quarter inch with a max dimension of 40" and a minimum dimension of 7".
How do I know my photo will look good at the size I want?
First and foremost, rest assured knowing that we would never send out any order that looks fuzzy or pixelated. While our online order configuration engine does a good job determining the sizes available based on the resolution of the image, every order goes through a manual quality control check to ensure it will look great. If there is any issue, we contact you before printing. If you need a custom size we're happy to review your photo and let you know how large you can go! Just give us a shout.
How long will it take to receive my order?
|Most orders will take about two weeks to receive from time of payment. Rush options decrease that time.|
PRODUCTION Standard: production time for stocked sizes that can be ordered online is typically 4-6 business days. For custom sizes it's about 7-8 business days. Depending on what we have in the order queue sometimes orders can get out a day or two faster. Rush: we offer a rush production option at checkout online which gets your order out in 24-48 hours for a 25% charge (resellers 15%). We may not be able to do this for very large orders so please contact us before placing a large rush order. SHIPPING Standard: standard ground shipping is 1-5 business days depending on where you're located from Seattle. So for example, orders going to WA, OR and ID can be as quick as overnight while orders going to the East Coast will need 5 business days. Rush: we offer expedited shipping options if you need them, but they can get expensive. For online orders, you have the choice of 3 day, 2 day and standard overnight shipping. If you need a different option such as Saturday or AM delivery contact us before placing the order and we can send you a custom pay link. TIP: Many of our customers are pro photographers with tight deadlines so we understand the need for delivery on specific dates. If you're unsure of the best option please contact us to discuss your project and deadline. We are flexible and can push orders out a bit faster if need be and possibly offer a reduced rush rate for large orders, etc.
The table below shows the sizes we stock in the birch and those are a bit cheaper per square inch and get out a couple days faster. However, we can do any size in the birch down to the 1/4″ up to 40x30" and you can order online here.
(click price table for larger version)
Satin/Lustre Paper: We offer a Diamond Jet Photolustre paper which is a very nice paper and included in the base price of all our products. While it's a fine choice for any photo, the metallic paper upgrade (see below) is a terrific upgrade for many photos. The satin/lustre paper is typically recommended with photos where people are the focus (ie. family portraits) as well as softer, less vibrant images.
Metallic Paper: We offer the best pigment inkjet metallic paper available which is the Lexjet Sunset Metallic paper. This is a nice upgrade for photos that are bold and vibrant and offers a bit more depth and pop to the image.
Note: We are often asked to provide an image showing the difference between the two, but it's impossible to capture on a camera. If you're uncertain, contact us for a consultation and/or consider ordering a couple small paper proofs to see the difference. You may order a small paper only print here.
The standard ground shipping price is 10% of the product price. Shipping to AK, HI or Canada is 25% of product price + $10. Shipping anywhere else in the world is generally 35-50% of product price depending on size and location. Contact us for a quote.
We offer expedited shipping options at checkout as well - 3 day, 2 day and standard overnight. Prices vary considerably and are listed online.
While we take great care in how we package your art, shipping damage can occur (quite rare). Each package is fully insured by us and would be replaced immediately.
We offer a simple online ordering system with several standard sizes available. Just upload your photo, choose your size, your options and checkout. If you see a size not listed in our online order system, you can contact us for a photo review, price and payment link. Soon, you will be able to order any size in the bamboo online!