What sizes do you offer?
The 1″ thick acrylic photo block product is the only product where custom sizes aren’t available right away. You can see all the sizes we offer, the upgrade options available and the pricing of each in the pricing table in the tab to the left. We can do special custom size orders in the blocks, but we require 6 or more to be purchased and the lead time could be up to a month. The max size we can do is 20×15 and that is available for ordering.
How should I clean the acrylic block?
Very carefully! The acrylic can scratch so be careful to avoid abrasive cloths and cleaning products. Do not use products like Windex which can damage the acrylic. You can use a damp micro fiber cloth to clean it and if you want to give it a nice polish, we sell a clean kit with the cloth and Brillianize cleaner. You can also order it at www.brillianize.com
How long will it take to receive my order?
|Most orders will take about two weeks to receive from time of payment. Rush options decrease that time.|
Standard: production time for stocked sizes that can be ordered online is typically 4-6 business days. For custom sizes it’s about 7-8 business days. Depending on what we have in the order queue sometimes orders can get out a day or two faster. Rush: we offer a rush production option at checkout online which gets your order out in 24-48 hours for a 20% charge. We may not be able to do this for very large orders so please contact us before placing a large rush order.
Standard: standard ground shipping is 1-5 business days depending on where you’re located from Seattle. So for example, orders going to WA, OR and ID can be as quick as overnight while orders going to the East Coast will need 5 business days. Rush: we offer expedited shipping options if you need them, but they can get expensive. For online orders, you have the choice of 3 day, 2 day and standard overnight shipping. If you need a different option such as Saturday or AM delivery contact us before placing the order and we can send you a custom pay link.
TIP: Many of our customers are pro photographers with tight deadlines so we understand the need for delivery on specific dates. If you’re unsure of the best option please contact us to discuss your project and deadline. We are flexible and can push orders out a bit faster if need be and possibly offer a reduced rush rate for large orders, etc.
We offer a Diamond Jet Photolustre paper which is a very nice paper and included in the base price of all our products including the acrylic blocks. While it's a fine choice for any photo, the metallic paper upgrade (see below) is a terrific upgrade for many photos. The satin/lustre paper is typically recommended with photos where people are the focus (ie. family portraits) as well as softer, less vibrant images.
We offer the best pigment inkjet metallic paper available which is the Lexjet Sunset Metallic paper. This is a nice upgrade for photos that are bold and vibrant and offers a bit more depth and pop to the image particularly when combined with the acrylic product.
Note: We are often asked to provide an image showing the difference between the two, but it's impossible to capture on a camera. If you're uncertain, contact us for a consultation and/or consider ordering a couple small paper proofs to see the difference. You may order a small paper only print here.
If you want the option of hanging your block on the wall, you can choose that during the order configuration process.
Aluminum/Cleat Hang System. The aluminum cleat floats your acrylic block 1/2" from the wall and provides a highly secure french cleat hang system. Everything is provided to hang including screws and pre-drilled holes in the cleat for the wall. Some customers prefer to use a couple nails rather than adhering the cleat to the wall for easier hanging. This is fine for smaller blocks, but for larger blocks it's probably best to use the cleat.
The standard ground shipping price is 10% of the product price with a minimum charge of $10. Shipping to AK, HI or Canada is 25% of product price + $10.
Shipping anywhere else in the world is generally 35-50% of product price depending on size and location. Contact us for a quote.
While we take great care in how we package your art, shipping damage can occur (quite rare). Each package is fully insured by us. If any damage occurs we replace it immediately. Just take a few pics of the box and the block. No need to send it back.